Terms & Conditions & Privacy Policy

All our sales and products are fulfilled by Amazon fulfillment centers and using the safe and secure Amazon payment system.

Shipping & Order Fulfillment:
All payments are handled securely by Amazon and all shipping is dispatched by Amazon. Royal Kava understands the need for security and quality and there is no-one else like Amazon to provide customer satisfaction and security.

Products are shipped by Amazon.com and often on larger items they offer free shipping. Details are always plainly visible as you proceed through the checkout process securely. All delivery services are managed by Amazon. During your checkout you will be able to choose the level of shipping speed you require and will be offered incentives and offers which you may choose to accept if you wish. Delivery is typically very quick for the most common items within The USA as Amazon uses the best of FedEx, UPS, Purolator and Canada Post and often provides Free Shipping on orders within the lower states.

Unless specified during the checkout process your order will ship from one of the Amazon fulfillment centers. These Amazon shipping outlets are located in the USA so shipping is quicker than a vampire at midnight on Halloween! Amazon can also ensure worldwide delivery of Kava costumes, makeup and especially jewellery and music around the world very speedy indeed!

Some products and accessories will ship from individual affiliate merchants of Amazon who provide the quality service and customer care that Amazon insists upon for their clients. We believes in 100% satisfaction and hope that your experience with your purchases via our website will meet your expectations and make your Royal Kava dreams, ceremonies and activities happen as expected with a ghoulish and blood curdling cheer!

Please note we do not operate a retail storefront and have no pick-up window. All orders are shipped directly from one of the many Amazon.com warehouses depending on your location and the products ordered. We are, however, staffed for your email requests by wonderful custom service staff who are happy to talk to you as long as it’s not during the day when we are usually sleeping!

If you have any questions please contact us at info@RoyalKava.com

All orders are fulfilled by Amazon. Amazon.com has created one of the most advanced fulfillment networks in the world, and we have decided that all of us can benefit from their expertise. With Fulfillment by Amazon all your products ordered are taken care of via Amazon’s fulfillment centers, and they pick, pack, ship, and provide customer service for all these products. Amazon.com also handles all financial details so you can be confident that all information is kept secure and encrypted. Amazon are the leaders in product provision and we recognize that power.

Orders
Orders should be placed through our website. Typically, because orders go through the super-efficient network of Amazon, orders are processed and shipped very quickly.

Prices & Taxes
All pricing is in US dollars and all applicable taxes will be clearly noted at the time of checkout as well as any shipping charges.

Shipping
Shipping is by Fedex ground or Purolator or UPS or USPS depending on your location and address details, Amazon will ship the best method based on your requirements. Express shipping is always an option that you will be offered at check-out. Shipping rates are calculated by total order weight. Amazon reserves the right to choose the most efficient and/or cost-effective method of shipping to ensure goods are delivered in the most timely and economical manner.

Our website allows the Kava community to have access to the most bad-ass collection of deals of darkness in this mortal coil!

Order Cancellation
If you wish to cancel an order please do so as soon as possible after placing the order by contacting customer service of Amazon.com who will be emailing your order details upon the placement of your order.

Claims, Warranty & Returns

Freight Claims
RoyalKava.com does not assume responsibility for freight damage. Amazon, as the prime order fulfiller will be able to assist you with freight damage claims, contact them at the specific number in your invoicing.

Short Shipment
Contact Amazon or the shipper, usually Amazon, for any short shipments.

Return Goods
Contact Amazon for returns. Some products can be exchanged and some instill a re-stocking fee that is not in the control of RoyalKava.com.

Defective Goods
Our Royal Kava team want to ensure your satisfaction and we have carefully chosen the best products that have a record of performance. If you are not satisfied with your product please contact the product manufacturer directly or Amazon directly and always keep records and warranty cards from all purchases to ensure a trouble free replacement of defective items.

Privacy
The Royal Kava website does not store any of your personal information. Our website uses cookies and web-beacons to store information that will enhance and improve your website visits by remembering your product favorites, the pages you visited on our website and any login details or passwords that you may require to access your account to retrieve shipping details or product information. Any payments made through the Amazon.com secure gateway are confidential and we do not store any credit card information or client information. Contact info that is submitted to us (email, phone numbers, etc.) is not shared with any third party. We do not store payment information.

RoyalKava .com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Content that appears on this site comes from Amazon Services LLC. This content is Provided ‘AS IS’ and is subject to change or removal at any time.

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor’s email and a username will be stored on the server.
How the Information is used

The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.
Google Ads

Google, as a third party vendor, uses cookies to serve ads.

Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.

Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

RoyalKava .com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Content that appears on this site comes from Amazon Services LLC. This content is Provided ‘AS IS’ and is subject to change or removal at any time.
Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Royal Kava’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Royal Kava’s web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Royal Kava at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Royal Kava’s web site are provided “as is”. Royal Kava makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Royal Kava does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Royal Kava or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Royal Kava’s Internet site, even if Royal Kava or a Royal Kava authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Royal Kava’s web site could include technical, typographical, or photographic errors. Royal Kava does not warrant that any of the materials on its web site are accurate, complete, or current. Royal Kava may make changes to the materials contained on its web site at any time without notice. Royal Kava does not, however, make any commitment to update the materials.

6. Links

Royal Kava has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Royal Kava of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Royal Kava may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Royal Kava’s web site shall be governed by the laws of the State of Canada without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.